Shipping Range

The range reaches United States of America (including Alaska, Hawaii and APO, EPO, DPO address) , and United Kingdom, Canada, Australia. We currently ship to USA via USPS, Canada via Canada Post, Australia via Au Post, UK via Yodel.

Estimated shipping

Order Cancellation

You can email help@aprileye.com to cancel your order within 3 hours after you complete payment.

If you need to return/exchange after delivery, you need to communicate with customer service in time. We will try our best to recover the package, but we cannot guarantee that the package can be intercepted smoothly.

If there are quality problems such as damage after receiving the contacts, you can contact customer service by sending an email to info@aprileye.com to apply for a refund or exchange.

Return Process

1.If you need to return or exchange the product within 3 hours after completing the payment, please send the return or exchange content to help@aprileye.com, our system will automatically handle it for you.

2.If it is more than 3 hours or the order has been shipped, please contact info@aprileye.com with your detailed order, including contact information, tracking number, receipt information and reason for reply.

3.Please contact info@aprileye.com to confirm the return address and send the item back within 7 days.

4.Upon receiving, we would check returned items' condition. If their condition meets above requirements, we would refund within 10 business days.

5.Original shipping cost and possible customs duty & tariff associated with the order are not refundable. lt is the customers' responsibility to cover return shipping cost.

Wrong Information

When you place an order, we will send an email of "order confirmation" to your email. You need to check your shipping info. If you have left a wrong shipping address, name, or contact information, please contact our customer service at help within 3 hours after you complete payment. *Please kindly note that we are unable to redirect to another shipping address after we have processed and shipped the parcel. In case of overtime, we will not bear any responsibility and cost for delivery failure.